Reinforce customer relationships by showing customers you care about them and their business or well-being. When we did this, I found a few charges that didn't even end up on our jobs, like patio cover lumber, house re-paints, extra carpeting, fireplaces, a Jacuzzi, and a trip to Hawaii! You must plan accordingly so that you can stick with your plans and give them adequate time to work. Personal connections are the best way to generate new business opportunities.

Here's what no-one tells you about Advertising

If you are the recognized expert in providing accounting services to doctors and you also offer proven practice building consulting, you will be able to attract more business at a higher price from doctors than most other CPAs who don't specialize. Stephen Girard began on nothing, and became the greatest millionaire of his time. Does a business owner getting sued by an irate customer or employee want the cheapest lawyer or a positive outcome with the least amount of grief? They also don't know what the finished cost of their products or services are, including the labor.

Strategy on a shoestring

This is a good way to advertise when the article is a cheap affair which can be shown in the street. Trust is built over a long period of time. In most cases, you want to have products and services that people can get quickly. If you ve ever fired your bookkeeper and started sending payroll to a service, you ve outsourced.

The death of customer service and how to avoid it

Don't be fooled. A board of directors gives you access to expertise, provided you choose them wisely, but at the cost of giving up control of the business to them. Cutting-edge ideas, methods, and technology must be used and encouraged. Off-site seminars and workshops can be excellent training opportunities as well, but make sure the programs offer more than just listening to an instructor.

There is no mechanical way to grind out the right price

But a good place to begin analyzing the span of control for most organizations is in the range of six to eight. What if you raise prices, invest in staff training, and reduce duplicative efforts? Promoting innovation and entrepreneurship, for instance, has been high on the agenda of policy makers in the hope of promoting economic development and progress. Over time, companies take customers for granted, don't treat them with respect, and start thinking of them as necessary evils.

Provide clear expectations for Accounting

Remember, the goal of contacting your customers is to get them to call you. Your loan officer is likely to ignore many covenant violations unless you stop, or seem likely to stop, making timely payments. Building trusted relationships with customers is another excellent way to give them what they want. The man who can sell the most goods is the one who knows the weaknesses of human nature, and how to avail himself of them.