Reinforce customer relationships by showing customers you care about them and their business or well-being. When we did this, I found a few charges that didn't even end up on our jobs, like patio cover lumber, house re-paints, extra carpeting, fireplaces, a Jacuzzi, and a trip to Hawaii! You must plan accordingly so that you can stick with your plans and give them adequate time to work. Personal connections are the best way to generate new business opportunities.
Here's what no-one tells you about Advertising
If
you are the
recognized expert in providing accounting services to doctors and you also offer proven practice building consulting, you will be able to attract more business at a higher price from doctors than most other CPAs who don't specialize. Stephen
Girard began on
nothing, and became the greatest millionaire of his time. Does
a business owner
getting sued by an irate customer or employee want the cheapest lawyer or a positive outcome with the least amount of grief? They
also don't know
what the finished cost of their products or services are, including the labor.
Strategy on a shoestring
This
is a good
way to advertise when the article is a cheap affair which can be shown in the street. Trust
is built over
a long period of time. In
most cases, you
want to have products and services that people can get quickly. If
you ve ever
fired your bookkeeper and started sending payroll to a service, you ve outsourced.
The death of customer service and how to avoid it
Don't
be fooled.
A
board of directors
gives you access to expertise, provided you choose them wisely, but at the cost of giving up control of the business to them. Cutting-edge
ideas, methods, and
technology must be used and encouraged. Off-site
seminars and workshops
can be excellent training opportunities as well, but make sure the programs offer more than just listening to an instructor.
There is no mechanical way to grind out the right price
But
a good place
to begin analyzing the span of control for most organizations is in the range of six to eight. What
if you raise
prices, invest in staff training, and reduce duplicative efforts? Promoting
innovation and entrepreneurship,
for instance, has been high on the agenda of policy makers in the hope of promoting economic development and progress. Over
time, companies take
customers for granted, don't treat them with respect, and start thinking of them as necessary evils.
Provide clear expectations for Accounting
Remember,
the goal of
contacting your customers is to get them to call you. Your
loan officer is
likely to ignore many covenant violations unless you stop, or seem likely to stop, making timely payments. Building
trusted relationships with
customers is another excellent way to give them what they want. The
man who can
sell the most goods is the one who knows the weaknesses of human nature, and how to avail himself of them.